Frequently Asked Questions

What is the maximum passenger weight?
Our Robinson 44 helicopters have a weight limit of 136kg per seat. (Our JetRangers and LongRangers which are at Mitchell Falls base as well as Kununurra do not have a passenger weight limit.)

Are the doors on or off on a helicopter flights?
This varies on flight duration and location – if you wish to have the doors on or off please speak to your pilot and we are more than happy to accommodate.

Where is the helicopter base in the Bungles?
Bellburn Airstrip, which located 5 minutes drive from the Walardi Campground and the Bungle Bungle Savannah Lodge.

What is the best time to fly in the Bungles?
‘Bungle Bungle Domes Special’ (18 minute flight): The best time to fly is between 7am and 9am as the domes are located on the eastern side of the range and are lit up in the morning sun.

‘The Original Helicopter Flight Over The Bungle Bungle’ (30 minute flight) and ‘Bungle Bungle Long Look’ (42 minute flight): The best time to fly is between 9am and 3pm, the sun is higher in the sky providing light in the gorges. Earlier or later the gorges will be in shadow.

What time are the flights available at the Mitchell Falls?
As there is a curfew at the Mitchell Falls Campground for helicopter operation, we are only allowed to depart and land at the campground between the hours of 8.00am and 4.00pm.

Can my children go on a helicopter flight?
Yes they sure can! Infants are classified as 0-2 years and may travel free of charge on their parent’s lap. Please note that only one infant may travel per aircraft. Children are classified as 3-12 years of age inclusive and must be accompanied by an adult.

Can I bring my iPad/tablet?
iPad’s and tablets cannot be taken on a helicopter. Cameras and phones must have a lanyard/wrist strap.

I would like to stay overnight in the Bungles, can this be organised?
Yes of course. We can book you into the beautiful Bungle Bungle Savannah Lodge, please just ask one of our friendly reservations team members.

What baggage can I take to Bungles for an overnight stay?
We prefer soft luggage only and a maximum of 8kg per person.

How can you tell if a company is Safe to fly with?
It is handy to look at the nature of the work that the company does, if they provide services to major corporate clients such as Rio Tinto, Telstra, DFES, Parks and Wildlife etc then the company is required to meet much higher safety standards and are subject to more frequent and detailed audits to ensure that the safety systems are in place and effective. HeliSpirit does provide services to these major corporate and government clients.   

Do you have a system in place where Incidents are investigated to ensure that they don’t happen again?
HeliSpirit has a very comprehensive Safety Reporting System in place that ensures all incidents that could affect flight safety are reported and investigated by the appropriate person. Where we find a deficiency or a way we can improve our safety we record these findings and ensure that they are managed right through until closure.

How do you manage the different risks when flying in very remote areas with where severe weather events can occur quickly?
HeliSpirit staff are very experienced in operating in our region and every pilot goes through a very detailed training, assessment and approval process. If the risk is too high than pilots are trained to identify this and respond accordingly, we have absolute faith in our pilots assessing these risks and responding to ensure that the safety of passengers and crew is our number one priority.

What do I need to be aware of before I fly?
Every passenger with HeliSpirit is given a safety brief by the pilot or ground crew. You will be told what you need to know before you depart and before the flight takes off. If you listen and follow the safety instructions of the pilot then you will be fine.

I am not as steady as I once was and find it difficult sometimes to get around in tight areas, will this be a problem?
If you have any concerns about your health or getting around, please discuss this with our office staff or the pilot. We value every customer and we will do our best to help you at every stage of the flight to ensure that you are safe and can enjoy your journey with us.

Does HeliSpirit have a way that it can track the location of all its aircraft? 
Every HeliSpirit aircraft is fitted with a satellite based tracking system called Spidertracks, which allows us to determine the exact location, the direction, speed and altitude of every one of our aircraft at any time.

What do I do if I see something that is unsafe or I am unsure of?
If you are concerned about anything please report your concerns to the office staff or the pilot as soon as you can.

What’s the best helicopter to use on my charter?
That’s a question the HeliSpirit team can always work out, but to do so we have to ask a few questions of our own.

  • Where and when do you wish to go?
  • How many people are travelling and what are their weights?
  • How much luggage do you have?

If you can provide us with this information up front we will have a much better idea of what aircraft will best suit your needs.

How do I move bulky equipment?
A lot of luggage and freight can be carried onboard larger aircraft like the Bell LongRanger, but for items simply too bulky to be stowed on-board you may need to request an external load charter. The R44, JetRanger and LongRanger are all equipped with cargo hooks and can be rigged with a specialised lifting cable to attach a crate or net, or directly to the load lifting points. Stock panels, fuel drums, radio masts, even boats have all been transported this way – we just need to know where you want to move your equipment from and where you’re going to.

How do I plan my aerial photography flight?
If you have a subject or a particular image you are trying to capture then HeliSpirit can provide you with a quote to get there and back. After this it’s simply a matter of working out how much time you can afford to spend on site. Doors can be taken off most of the helicopter to afford maximum image quality and accurate flight planning helps to get you as close as practicable to the magic of first (or last) light.